BOLT Kitchens - Privacy Policy

BOLT Kitchens LLC ("we", "us", or "our") is committed to protecting the privacy of our customers' ("you", "your", or "user") personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) platform and services ("Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

We may collect personal information about you when you interact with our Services, including but not limited to:

Contact information such as name, email address, phone number, and mailing address.
Account information such as username, password, and other credentials used to access our Services.
Payment information such as credit card details, billing address, and transaction history.
Usage information such as IP address, browser type, device type, operating system, and usage patterns.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide, maintain, and improve our Services.
To process transactions and fulfill your orders.
To communicate with you about our Services, including updates, promotions, and customer support.
To personalize your experience and deliver targeted content and advertisements.
To detect, prevent, and investigate fraudulent or illegal activities.
To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

With service providers who assist us in operating our business, such as payment processors, hosting providers, and analytics services.
With our business partners and affiliates for marketing and promotional purposes, with your consent.
In response to a legal request or court order, or to comply with applicable laws and regulations.
In connection with a merger, acquisition, or sale of assets, if applicable.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the instructions provided in such communications.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].